Returns & Exchanges

At Brick, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your device isn't meeting your expectations, we offer a streamlined return process to ensure your technology needs are always met.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and select the order you wish to return, or use our guest portal with your order ID and email to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Device

  Ensure the electronic device is factory reset and placed in its original packaging with all included cables, manuals, and accessories to qualify for a full refund.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from our portal, affix it securely to the outside of your shipping box, and ensure no previous shipping barcodes are visible.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; once our technicians verify the hardware's condition at our warehouse, your refund will be processed within 3-5 business days.